Retail Sales – Part Time

Lowe's Companies, Inc.•Sebring, FL

7d•Onsite

About The Position

The Customer Service Associate welcomes Lowe's customers and provides friendly, professional assistance as they shop for home improvement products and services. Associates listen to customers, answer questions, help locate and select merchandise, and work to ensure customer needs are met. They may occasionally load merchandise and organize or replenish products. Daily responsibilities vary by department, which may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. The position may involve working indoors and outdoors in varying weather and climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions. Associates may also encounter constant or intermittent noise and moving or shaking objects and equipment. Physical duties may include prolonged standing or sitting, lifting, and handling merchandise. Single lifts are limited to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used when required with proper training or trained-coworker assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to support customer service.
Prepare department merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.