Retail Sales – Part Time

Lowe's Companies, Inc.•Bonney Lake, WA

7d•$17 - $19

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for their home improvement needs. You listen to customers, answer questions, assist with product selection and merchandise handling, and help ensure their needs are met. Most work involves customer interaction and organizing merchandise, though daily responsibilities vary by department. Associates are assigned to a department according to hiring needs and skillsets. Possible departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Depending on the department, associates may prepare merchandise for customers by tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The role may involve occasional travel to meetings, training, or neighboring stores, but does not require regular travel. Work may take place indoors or outdoors in varying weather and temperatures, with possible exposure to noise and moving or shaking objects and equipment. Lifting requirements vary; single lifts are limited to 75 pounds, and team lifts or powered equipment are used when appropriate and in accordance with guidelines.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities needed for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts or powered equipment as appropriate.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare department merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Multiple health insurance options.
Tuition assistance and other education support, including trade skills scholarships.
401(k) retirement account with company match.
Employee Stock Purchase Plan, subject to eligibility.
10% Lowe’s Associate Discount and a broader discount platform.
Track to the Trades program and learning and development opportunities.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program, including work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Potential discretionary benefits, subject to eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.