Retail Sales – Part Time

Lowe's Home Centers • Carson City, NV

4d

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You welcome and assist customers throughout the day, answer questions, help locate and select merchandise, and occasionally load merchandise. Most of your time is spent listening to customers, answering questions, and organizing merchandise. Daily responsibilities vary by department and may include preparing products to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, or cutting wood, drywall, and blinds. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, based on hiring needs and skillsets.

The role requires using computers and common retail technology, performing basic reading, writing, and arithmetic, and completing job duties that may involve prolonged standing, sitting, and other physical activities. Associates must be able to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation. The work environment can include indoor and outdoor conditions, varied and sometimes extreme climates, noise, and moving or shaking objects and equipment. Travel is not regularly required, though occasional travel to meetings, training, or neighboring stores may be needed. Lowe’s offers benefits including health insurance options, tuition assistance, a company-matching 401(k), an optional Employee Stock Purchase Program, an associate discount, and the Track to the Trades program; eligibility varies by benefit.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive the expected merchandise on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, or cutting and bundling wood, drywall, or blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed