Retail Sales – Part Time

Lowe's Companies, Inc. • Fresno, CA

7d • $17 - $18 • Onsite

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional customer service and help customers find the right products and services for their home improvement needs. You will interact with customers, answer questions, assist with product selection and merchandise handling, and help ensure their needs are met. Most of your time will involve listening to customers, answering questions, and organizing merchandise. Daily responsibilities vary by department. Associates are assigned to a department based on hiring needs and skillsets; departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services.

The role may involve occasional merchandise loading and preparing products to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may work indoors and outdoors, with exposure to changing weather and climate conditions, noise, and moving or shaking objects and equipment. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Pay is $16.90–$17.85 per hour; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance and other education support, including trade skills scholarships.
• 401(k) retirement account with company match.
• Employee Stock Purchase Plan, subject to eligibility.
• 10% associate discount and a broad discount platform.
• Learning and development opportunities, including the Track to the Trades program.
• Health, dental, and vision insurance.
• Life and disability insurance.
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
• Flexible spending and health savings accounts.
• Employee Assistance Program with concierge, work/life services, and no-cost counseling.
• Business Travel Accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Other discretionary benefits, based on eligibility, may include annual bonuses, deferred compensation, and grant awards.
• Wellness programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed