Retail Sales – Part Time

Lowe's Home Centers•Fountain, CO

4d•Onsite

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find the right products and services for their home improvement needs. Associates listen to customers, answer questions, help locate and select merchandise, occasionally load merchandise, and work to ensure customer needs are met. Daily responsibilities vary by department. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may involve preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The position involves working in a retail store, potentially both indoors and outdoors and in varying weather conditions. Associates may encounter extreme heat or cold, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Lifting methods vary by role, weight, and volume. Associates follow guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment must be used as required, with proper training or assistance from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. The role is part time. The pay range is $15.16–$15.60 per hour; starting pay may vary based on factors including position, location, education, training, and experience. Applications are accepted on a continuing basis.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift a minimum of 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare merchandise based on customer needs, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.