Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe’s, you welcome customers and help them find the right products and services for their home improvement needs. You listen to customers, answer questions, assist with product selection and handling, and help ensure their needs are met. You may occasionally load merchandise and will organize and replenish merchandise. Responsibilities and daily activities vary by department. Associates are assigned according to hiring needs and skillsets to departments such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may involve preparing merchandise to meet customer needs, such as mixing paint, cutting pipe, wood, drywall, or blinds. It does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors and outdoors, with possible exposure to changing climates, noise, and moving or shaking objects and equipment.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
- Follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran background; Lowe’s encourages military and veteran talent to apply.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Replenish merchandise by identifying empty shelf areas and restocking them.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver customer service.
- Prepare merchandise according to customer needs, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
- Occasionally travel to meetings, training, or to support neighboring stores, if needed.
Benefits
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% associate discount.
- Track to the Trades program.
- Competitive pay and flexible schedules are mentioned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
