Customer Service Associate
About The Position
As a Customer Service Associate (CSA), you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving customers. The role is part of a brand committed to putting people first, doing the right thing, and making every day a little brighter. Associates engage with customers, prepare food and beverages, operate the cash register, support fuel and gift card activations and lottery transactions, verify identification for age-restricted products, maintain stocked shelves, and help keep stores clean and safe by following established policies, procedures, and guidelines.
Requirements
- Great communication and customer service skills.
- Ability to thrive in a fast-paced environment and multitask.
- Must be at least 16 years old.
- Reliable transportation.
- Enjoy working in a team environment.
Responsibilities
- Greet and engage with customers to ensure their needs are met quickly and courteously.
- Prepare breakfast items, made-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
- Operate the cash register and handle payments.
- Activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
- Ensure stores are well-stocked and shelves remain fresh, full, and inviting.
- Help keep stores clean and safe by following established policies, procedures, and guidelines.
- Complete housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.
Benefits
- Medical, dental, vision, and mental health benefits.
- Employee Stock Ownership Plan (ESOP).
- 401(k) with matching.
- Education Assistance Program.
- Paid parental leave.
- Store discounts.
- Paid time off.
- Flexible schedules.
- Additional benefit and wellness programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
