Part Time Flexible Customer Service Associate
About The Position
As a Customer Service & Sales Associate, you will interact with Hertz rental car customers at the counter to process their rentals. You will consult with customers about the type of rental they need, including insurance and ancillary benefits or coverage. The position involves a variety of assignments and emphasizes accurate, helpful service, completing tasks correctly, and handling difficult situations with tact and charm. The role pays $19.25 per hour. The posting also describes overtime compensation at 1.5 times the hourly rate, medical, dental, vision, and 401(k) benefits, uncapped monthly sales incentives, and potential for top sellers to earn over $100,000 annually. The posting does not provide the missing figures for the stated average incentive range or expected first-year total earnings. Hertz operates the Hertz, Dollar Car Rental, and Thrifty Car Rental brands at approximately 9,700 corporate and franchise locations worldwide. Hertz describes its workplace culture as diverse and inclusive and encourages individuals to apply based on their unique characteristics.
Requirements
- Previous customer service experience and sales skills.
- Ability to work in a fast-paced environment with a variety of tasks.
- Professionalism, enthusiasm, and outstanding communication skills.
- Attention to detail.
- Computer literacy.
- Proficiency in English.
- A valid and active driver's license; must be at least 20 years of age and have an acceptable driving record.
- Ability to work flexible schedules, including holidays, weekends, and overtime as required.
- Ability to perform the listed physical and communication functions, including sitting, standing, walking, bending, twisting, climbing, driving, pushing, pulling, speaking, hearing, writing, lifting, seeing, and reading.
- Knowledge of operating a computer terminal, telephone, calculator, copy machine, and fax machine.
Responsibilities
- Qualify and process customer rentals accurately and in detail.
- Persuasively sell optional services.
- Process customer rental returns.
- Conduct vehicle service and maintenance.
- Consult with customers about rental types and optional insurance, ancillary benefits, or coverage.
Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) benefits
- Uncapped monthly sales incentives
- Overtime paid at 1.5 times the hourly rate
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
