About The Position

The Part Time Flexible Customer Service Associate consults with customers about their rentals, maximizes revenue opportunities by actively offering products and services and overcoming customer objections, and provides customer service and sales support. The role also includes shuttling customers and preparing vehicles for customer pick-up by cleaning them, assessing damage, fueling them, and refilling fluids. The wage is $15.00 per hour.

Requirements

  • Strong oral and written communication skills.
  • Demonstrated ownership, accountability, and initiative.
  • Auditory, speaking, and communicating capabilities necessary to perform the responsibilities.
  • Ability to perform the listed essential functions, including sitting, standing, walking, bending, twisting, climbing, driving, pushing, pulling, speaking, hearing, writing, lifting, seeing, and reading.
  • Knowledge of operating a computer terminal, telephone, calculator, copy machine, and fax machine.

Responsibilities

  • Consult with customers about their rental.
  • Offer products and services and overcome customer objections to maximize revenue opportunities.
  • Provide customer service and sales support.
  • Shuttle customers.
  • Prepare vehicles for customer pick-up by cleaning them, assessing damage, fueling them, and refilling fluids.

Benefits

  • Up to 40% off the base rate of any standard Hertz rental
  • Medical, dental, and vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid parental leave and adoption assistance
  • Employee Assistance Program for employees and family
  • Educational reimbursement and discounts
  • Voluntary insurance programs, including pet, legal/identity theft, and critical illness insurance
  • Perks and discounts, including theme park tickets and gym discounts
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