Retail Sales – Part Time

Lowe's Companies, Inc. • New York, NY

6d • $18 - $20

About The Position

As a Customer Service Associate at Lowe's, you welcome customers and help them find products and services for their home improvement needs. You listen to customers, answer questions, help them select and handle merchandise, and ensure their needs are met. Work is assigned to a store department according to hiring needs and skillsets; departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Most time is spent serving customers and organizing merchandise, though daily tasks vary by department. Duties may include preparing merchandise to customer specifications, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The role may involve occasional merchandise loading and does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors or outdoors in varying weather and climate conditions, with possible exposure to noise and moving or shaking objects and equipment. Associates must follow lifting guidelines, use powered equipment as required, and obtain proper training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and down stocking products.
• Process orders and deliveries accurately so customers receive the expected merchandise on time.
• Cross-train in other store areas to help provide customer service.
• Prepare merchandise according to customer needs, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Health insurance options
• Tuition assistance and education support programs
• Company-matching 401(k)
• Employee Stock Purchase Program
• 10% Associate Discount and broad discount platform
• Flexible schedules
• Health, dental, and vision insurance
• Life and disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time
• Flexible spending and health savings accounts
• Employee Assistance Program, work/life services, and no-cost counseling
• Trade skills scholarships
• Business Travel Accident insurance
• Maternity and parental leave
• Adoption assistance
• Annual bonuses (discretionary and based on eligibility)
• Deferred compensation plan and grant awards (discretionary and based on eligibility)
• Learning and development opportunities
• Wellness programs
• Parental and family-building benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed