Retail Sales – Part Time

Lowe's Companies, Inc.•Mount Olive, NJ

7d•$16 - $17•Onsite

About The Position

The Customer Service Associate provides friendly, professional service to Lowe's customers, helping them find and select products and services for home improvement projects. Associates listen to customers, answer questions, locate and handle merchandise, and may occasionally load merchandise. The specific daily responsibilities vary by department and hiring needs. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Associates replenish shelves, process orders and deliveries accurately, and prepare merchandise for customers. Department-specific tasks may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may also guide customers through shopping or checkout, cross-train in other store areas, and perform other assigned duties. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors or outdoors and involve varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions. Associates may encounter constant or intermittent noise and moving or shaking objects and equipment. Lifting requirements vary; single lifts are limited to 75 pounds, team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used when required with proper training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare department merchandise based on customer needs, including tasks such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Health insurance options
Tuition assistance and other education support programs, including trade skills scholarships
401(k) retirement account with company match
Employee Stock Purchase Plan, subject to eligibility
10% Lowe's Associate Discount and a broad discount platform
Track to the Trades program
Dental insurance
Vision insurance
Life and disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending and health savings accounts
Employee Assistance Program with concierge, work/life services, and no-cost counseling
Maternity and parental leave
Adoption assistance
Business Travel Accident insurance
Discretionary annual bonuses, deferred compensation plan enrollment, and grant awards, based on eligibility
Learning and development opportunities
Wellness programs