Retail Sales – Part Time

Lowe's Companies, Inc.•Elizabethton, TN

7d•Onsite

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find the products and services that meet their home improvement needs. You welcome and assist customers, answer questions, help locate and select merchandise, and may occasionally load merchandise. You also organize and replenish products, process orders and deliveries, and prepare merchandise for customers. Department assignments are based on hiring needs and skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Duties vary by department, and associates may cross-train in other areas of the store. The role may involve working indoors and outdoors in varying weather and climates, as well as exposure to noise and moving or shaking objects and equipment. Associates follow lifting guidelines, use powered equipment when required and properly trained, and may use team lifts when needed. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s encourages military and veteran candidates to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, handle, and select merchandise.
Replenish merchandise by identifying empty shelf areas and restocking supplies.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to support customer service.
Prepare department merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.