Retail Sales – Part Time

Lowe's Companies, Inc.•Salisbury, NC

7d•Onsite

About The Position

The Customer Service Associate welcomes Lowe’s customers and provides friendly, professional service while helping them find products and services for home improvement projects. Associates listen to customers, answer questions, help locate and select merchandise, guide them through shopping or checkout, and may occasionally load merchandise. They also organize and replenish products, process orders and deliveries, and prepare merchandise to meet customer needs. Duties vary by department and hiring needs; possible departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include indoor and outdoor environments, variable or extreme weather, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, including limiting individual lifts to 75 pounds and using team lifts or powered equipment as appropriate.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to minimally lift 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to support customer service.
Prepare merchandise for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.