Retail Sales – Part Time

Lowe's Companies, Inc.•Weymouth, MA

6d•$18 - $19•Onsite

About The Position

Lowe's is hiring a part-time Customer Service Associate to welcome customers and help them find products and services for their home improvement needs. The role combines customer service with assisting customers in selecting and handling merchandise, answering questions, and ensuring their needs are met. Associates may occasionally load merchandise and spend time organizing and replenishing products. Responsibilities vary by department and store hiring needs; possible departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Associates may cross-train in other store areas and prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions vary by location and may include indoor and outdoor work, extreme heat or cold, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines: single lifts are limited to 75 pounds, with team lifts used minimally starting at 75 pounds or when needed; powered equipment should be used as required after proper training or with trained coworker assistance. The listed pay range is $17.50–$18.90 per hour. Starting pay may vary based on factors including position, location, education, training, and experience. Lowe's offers eligible associates a range of benefits, with eligibility varying by program and role.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Replenish merchandise by identifying empty shelf areas and down stocking products.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to support customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Health insurance options, including health, dental, and vision insurance.
Tuition assistance, education support, and trade skills scholarships.
401(k) retirement account with company match.
Employee Stock Purchase Plan, subject to eligibility.
10% Lowe's Associate Discount and broader discount platform.
Paid time off, which may include vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Life and disability insurance.
Flexible spending and health savings accounts.
Employee Assistance Program, including work/life services and no-cost counseling.
Maternity and parental leave.
Adoption assistance.
Learning and development opportunities.
Business Travel Accident insurance.
Other discretionary benefits, subject to eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.