Retail Sales – Part Time

Lowe's Companies, Inc. • Fern Park, FL

7d

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional customer service and help shoppers find products and services for their home improvement needs. You welcome customers, answer questions, assist with product selection and handling, occasionally load merchandise, and work to ensure customer needs are met. Most of your time is spent listening to customers, answering questions, and organizing merchandise, with daily duties varying by department.

Associates work in a department selected according to hiring needs and skillsets. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed.

Working conditions vary by location and may include indoor and outdoor weather, extreme temperatures, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Lifting procedures depend on the role, weight, and volume. Single lifts are limited to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used as required with proper training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift a minimum of 25 pounds unassisted, or over 25 pounds with or without an accommodation.
• Follow lifting guidelines, which limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed.
• Use powered equipment as required with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe's encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver the best customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.
• Occasionally travel to meetings, training, or neighboring stores as needed.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed