Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe's, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, assist with product selection and handling, and help ensure their needs are met. The role is assigned to a store department based on hiring needs and skillsets; departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. You will spend much of your time listening to customers, answering questions, and organizing merchandise. Depending on your department, you may prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Work may involve prolonged standing or sitting, lifting, and exposure to indoor and outdoor conditions, varying climates, noise, and moving or shaking objects and equipment. The role does not require regular travel, although occasional travel to meetings, training, or neighboring stores may be needed.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and deliver friendly and professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver the best customer service.
- Prepare merchandise in the department based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Maternity and parental leave
- Adoption assistance
- Associate discount and broad discount platform
- Potential annual bonuses, based on eligibility
- Potential enrollment in the Employee Stock Purchase Plan and/or deferred compensation plan, based on eligibility
- Potential grant awards, based on eligibility
- Flexible schedules
- Learning and development opportunities
- Business Travel Accident insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
