Retail Sales – Part Time

Lowe's Companies, Inc. • Renton, WA

7d

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find the right products and services for their home improvement needs. You listen to customers, answer questions, help them select and handle merchandise, and guide them through shopping or checkout. You may occasionally load merchandise and help ensure customer needs are met. Daily responsibilities vary by department, and associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may also involve preparing merchandise to meet customer needs, such as tinting paint, cutting pipe or wood, or cutting drywall or blinds.

Associates may work indoors or outdoors and encounter changing weather and climate conditions, noise, and moving or shaking objects and equipment. The role requires following lifting guidelines, using powered equipment as required and only with proper training or assistance. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer to input, access, modify, or output information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe’s encourages military and veteran candidates to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and restocking them.
• Process orders and deliveries accurately and on time.
• Cross-functionally train in other store areas to support customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.
• Occasionally load merchandise and help ensure customer needs are met.

Benefits

• Health insurance options
• Tuition assistance and education support programs
• Company-matching 401(k) retirement account
• Employee Stock Purchase Plan (eligibility-based)
• 10% associate discount and broader discount platform
• Track to the Trades program and trade skills scholarships
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• Employee Assistance Program, including work/life services and no-cost counseling
• Maternity and parental leave
• Adoption assistance
• Business Travel Accident insurance
• Wellness programs
• Annual bonuses, deferred compensation plan enrollment, and grant awards may be available as discretionary benefits based on eligibility
• Flexible schedules

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed