Retail Sales – Part Time

Lowe's Companies, Inc.•Bryant, AR

7d•Onsite

About The Position

As a Customer Service Associate at Lowe’s, you combine strong customer service skills with genuine care for people to help customers feel comfortable and address their home improvement needs. You welcome customers, help them locate and select products and services, answer questions, and help ensure their needs are met. You may occasionally load merchandise and will spend much of your time listening to customers, answering questions, and organizing merchandise. Associates work in a department determined by hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily responsibilities vary by department and may include preparing merchandise to customer specifications, such as tinting and mixing paint, cutting and threading pipe, bundling wood, cutting drywall, or cutting blinds. The role may require working indoors and outdoors in varying weather and environmental conditions. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift a minimum of 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s encourages military and veteran applicants.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, handle, and select merchandise and services.
Replenish merchandise by identifying empty shelf areas and down stocking products.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to help deliver customer service.
Prepare department merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.