Retail Sales – Part Time

Lowes•Downingtown, PA

3d•Onsite

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional assistance and help customers find products and services for their home improvement needs. You will welcome and assist customers, answer questions, help select and handle merchandise, and occasionally load merchandise. Most of your time is spent listening to customers, answering questions, and organizing merchandise; daily tasks vary by department. Associates are assigned to a department based on hiring needs and skillsets, with options including Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may require occasional travel to meetings, training, or neighboring stores, but does not require regular travel. Working conditions vary by location and may include indoor and outdoor weather, extreme heat or cold, wet, damp, humid, windy, or drafty conditions, noise, and moving or shaking objects and equipment. Lifting requirements vary by role, weight, and volume; single lifts are limited to 75 pounds, team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used as required with proper training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly and professional customer service.
Help customers locate and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help provide customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.