Retail Sales – Part Time
About The Position
The Customer Service Associate welcomes Lowe’s customers, helps them locate and select products and services for home improvement projects, and provides friendly, professional assistance throughout their shopping experience. Associates listen to customers, answer questions, guide them through shopping or checkout, handle merchandise, and may occasionally load products. Department assignment depends on store hiring needs and the associate’s skills. Possible departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Daily duties may vary by department and may include preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The position involves organizing and replenishing merchandise, processing orders and deliveries accurately, and cross-functional training in other store areas. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors or outdoors and involve varying climates, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, limit single lifts to 75 pounds, use team lifts minimally starting at 75 pounds or when needed, and use powered equipment when required with proper training or trained assistance.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
- Follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
- Use powered equipment when required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to support customer service.
- Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Occasionally load merchandise and help ensure customer needs are met.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Dental insurance.
- Vision insurance.
- Life and disability insurance.
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
- Flexible spending and health savings accounts.
- 401(k) retirement account with company match.
- Employee Assistance Program, including concierge and work/life services and no-cost counseling.
- Tuition assistance, education support programs, and trade skills scholarships.
- Business Travel Accident insurance.
- Maternity and parental leave.
- Adoption assistance.
- Associate discount and broad discount platform.
- Potential annual bonuses, Employee Stock Purchase Plan enrollment, deferred compensation plan, and grant awards, subject to eligibility.
- Learning and development opportunities.
- Flexible schedules.
- Track to the Trades program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
