Retail Sales – Part Time

Lowe's Companies, Inc.•New Orleans, LA

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for home improvement projects. You welcome customers, answer questions, assist with product selection and handling, and help ensure their needs are met. The role includes organizing and replenishing merchandise, processing orders and deliveries, and preparing products to customer specifications. Duties vary by department, and associates may cross-train in other areas of the store. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role may involve occasional travel to meetings, training, or neighboring stores. Working conditions vary by location and may include indoor and outdoor environments, exposure to extreme temperatures and damp or windy conditions, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use team lifts when needed, and use powered equipment as required with proper training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly and professional customer service.
Help customers locate, select, and handle merchandise.
Replenish merchandise by identifying empty shelf areas and down stocking products.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to support customer service.
Prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.