BottleDrop Customer Service Associate - Medford

OREGON BEVERAGE RECYCLING COOPERATIVE•Medford, OR

1d•Onsite

About The Position

Responsible for delivering superior customer service in a friendly, professional and considerate manner. Maintain the appearance of the BottleDrop Redemption Center and surrounding area to meet company standards.

Requirements

High School diploma or GED required.
Strong verbal and written communication skills; ability to communicate professionally at all levels with internal and external business partners.
Ability to work well in a team environment.
Ability to operate manual/electric pallet jacks after training/certification.
Ability to operate powered floor scrubber after training/certification.
Ability to communicate effectively and provide a positive experience for our customers.
Reliable with punctual attendance.

Nice To Haves

Customer service and/or cash handling experience are preferred.
Experience in a fast-paced retail environment is preferred.

Responsibilities

Maintain the appearance of the facility inside and outside including sweeping, mopping, wiping down counters, machines, windows and doors, properly storing supplies and cleaning the break room and restrooms.
Educate and introduce customers to Oregon’s Bottle Bill and the BottleDrop system.
Assist BottleDrop customers with kiosk, payment slips, bags, tags, hand counts, and reverse vending machines (RVMs).
Enforce daily limits in a professional and considerate manner.
Efficiently and accurately complete all data entry requirements and the processing of beverage containers.
Safely operate, maintain and troubleshoot equipment and Redemption Center tools.
Escalate repair issues when necessary.
Adhere to OSHA Safety Standards and OBRC policies.
Adhere to proper PPE (safety glasses, hearing protection, hand protection) usage in designated areas of RC.
Other job duties as assigned.