Retail Sales – Part Time

Lowe's Companies, Inc.•Tarpon Springs, FL

7d•Onsite

About The Position

The Customer Service Associate provides friendly, professional service to Lowe's customers and helps them find products and services for home improvement projects. The role involves welcoming and assisting customers, answering questions, locating and selecting merchandise, organizing and replenishing products, processing orders and deliveries, and occasionally loading merchandise. Depending on the department and customer needs, associates may prepare merchandise such as tinting paint, cutting pipe, wood, drywall, or blinds. Associates may be assigned to departments including Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The position may also involve cross-functional training and other duties as assigned. The role may require occasional travel to meetings, training, or neighboring stores, but does not require regular travel. Working conditions vary by location and can include indoor and outdoor environments, extreme temperatures, wet or humid conditions, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use powered equipment as required, and receive proper training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Replenish merchandise by identifying empty shelf areas and down stocking products.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to support customer service.
Prepare department merchandise for customer needs, such as tinting and mixing paint or cutting pipe, wood, drywall, or blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.