Retail Sales – Part Time

Lowe's Companies, Inc. • Lacey, WA

6d • Onsite

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional service and help customers feel comfortable while shopping. You welcome customers, help them locate and select products and services for home improvement projects, answer questions, and guide them through shopping or checkout. You may occasionally load merchandise and prepare products to meet customer needs, such as tinting and mixing paint or cutting materials. Associates work in a department determined by hiring needs and skillsets, and may cross-train in other areas of the store. Daily responsibilities vary by department. The role may involve working indoors and outdoors in changing weather conditions, exposure to noise and moving or shaking objects and equipment, and lifting merchandise in accordance with Lowe's guidelines.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help provide customer service.
• Prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.
• Occasionally load merchandise and help customers find and select products and services.

Benefits

• Health insurance options
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, depending on role, tenure, and locality
• Flexible spending and health savings accounts
• 401(k) retirement account with company match
• Employee Assistance Program, including work/life services and no-cost counseling
• Tuition assistance and trade skills scholarships
• Maternity and parental leave
• Adoption assistance
• Associate discount
• Employee Stock Purchase Plan, subject to eligibility
• Annual bonuses, subject to eligibility
• Learning and development opportunities
• Business Travel Accident insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed