The Customer Service Associate welcomes customers to Lowe’s and provides friendly, professional assistance with home improvement shopping needs. Associates help customers locate and select products and services, answer questions, guide them through shopping or checkout, and may occasionally load merchandise. Most of the role involves listening to customers, responding to questions, and organizing merchandise. Daily duties vary by department, and associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may involve preparing merchandise for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may work indoors and outdoors in varying weather and climate conditions and may encounter noise and moving or shaking objects and equipment. Travel is not regularly required, though occasional travel to meetings, training, or neighboring stores may be needed. Lowe’s limits single lifts to 75 pounds and uses team lifts minimally starting at 75 pounds or when needed; powered equipment should be used as required with proper training or assistance from a trained coworker.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed