Retail Sales – Part Time

Lowe's Companies, Inc.•Dartmouth, MA

7d•$16 - $17

About The Position

The Customer Service Associate welcomes customers to Lowe’s, helps them identify products and services for home improvement projects, and provides friendly, professional assistance throughout their shopping experience. Associates help locate and handle merchandise, answer questions, guide customers through shopping or checkout, and may occasionally load merchandise. They also replenish shelves, process orders and deliveries, and prepare merchandise to meet customer needs. Department assignments depend on store hiring needs and associate skills and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role involves working in varying environmental conditions, potentially both indoors and outdoors, with exposure to extreme temperatures, wet or humid conditions, wind, noise, and moving or shaking objects and equipment. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Associates must follow lifting guidelines, use team lifts or powered equipment as appropriate, and receive proper training before using powered equipment.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise.
Replenish merchandise by identifying empty shelf areas and restocking supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help provide customer service.
Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.
Occasionally load merchandise.

Benefits

Health insurance options.
Dental insurance.
Vision insurance.
Life insurance.
Disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program, including work/life services and no-cost counseling.
Tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Associate discount and broader discount platform.
Potential annual bonuses, subject to eligibility.
Employee Stock Purchase Plan, subject to eligibility.
Deferred compensation plan, subject to eligibility.
Grant awards, subject to eligibility.
Flexible schedules.
Track to the Trades program and learning and development opportunities.