Retail Sales – Part Time

Lowe's Home Centers•Westminster, CO

About The Position

The Customer Service Associate welcomes Lowe’s customers and helps them find appropriate products and services for home improvement needs. The role involves listening to customers, answering questions, helping them locate and select merchandise, and ensuring their needs are met. Associates may occasionally load merchandise and spend time organizing and replenishing products. Day-to-day responsibilities vary by department, which may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Associates may also prepare merchandise to customer specifications, such as tinting paint, cutting pipe, wood, drywall, or blinds. The position may involve work indoors and outdoors in changing weather and climate conditions, exposure to noise and moving equipment, and physical activity including prolonged standing or sitting and lifting. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran experience; Lowe’s encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, handle, and select merchandise.
Replenish merchandise by identifying empty shelf areas and down stocking products.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help provide customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint or cutting pipe, wood, drywall, or blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.