Retail Sales – Part Time

Lowe's Companies, Inc.•Thomasville, GA

7d•Onsite

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find the products and services that meet their home improvement needs. The role focuses on listening to customers, answering questions, selecting and locating merchandise, and providing friendly, professional service. Associates may occasionally load merchandise and help guide customers through shopping or checkout. Associates are assigned to a department according to hiring needs and skillsets. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Daily tasks vary by department and may include replenishing shelves, processing orders and deliveries, and preparing merchandise such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may also cross-train in other store areas and perform other duties as assigned. The role may involve working indoors and outdoors in varying weather and climates, exposure to noise and moving or shaking objects and equipment, and physical activities including prolonged standing or sitting and lifting. Occasional travel to meetings, training, or neighboring stores may be needed, but regular travel is not required.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to help deliver customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.