Retail Sales – Part Time

Lowe's Companies, Inc.•Lexington, VA

7d•$15 - $16

About The Position

As a Customer Service Associate at Lowe's, you combine customer service skills with genuine care for people to help customers feel comfortable while shopping. You welcome customers, help them find products and services for home improvement needs, answer questions, and support them throughout their shopping or checkout experience. You may occasionally load merchandise and help ensure customer needs are met. Associates are assigned to a department based on hiring needs and skillsets. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Daily responsibilities vary by department and may include organizing and replenishing merchandise, processing orders and deliveries, and preparing products to meet customer needs. The role may involve working indoors and outdoors, with exposure to varying climates, noise, and moving or shaking objects and equipment. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. The position is part-time and pays $15.00–$16.20 per hour; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare merchandise in the department according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Health insurance options.
Tuition assistance and education support programs, including trade skills scholarships.
401(k) retirement account with company match.
Employee Stock Purchase Plan, subject to eligibility.
10% Lowe's Associate Discount and a broader discount platform.
Track to the Trades program.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick, and volunteer time.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Learning and development opportunities.
Other discretionary benefits, subject to eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.