Retail Sales – Part Time

Lowe's Companies, Inc.•Newton, NJ

7d•$16 - $17

About The Position

The Customer Service Associate welcomes Lowe’s customers, helps them find products and services for home improvement projects, and provides friendly, professional support throughout the shopping experience. Associates listen to customers, answer questions, help select and handle merchandise, guide customers through shopping or checkout, and occasionally load merchandise. Department assignments depend on hiring needs and skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role also includes replenishing shelves, processing orders and deliveries accurately, cross-training in other store areas, and preparing merchandise to meet customer needs. Examples include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds. Duties may vary by department, and other duties may be assigned. The position may involve working indoors and outdoors in changing weather and climate conditions, exposure to noise and moving or shaking objects and equipment, and physical activity such as prolonged standing or sitting and lifting merchandise. Travel is not regularly required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift a minimum of 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Use powered equipment as required with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly and professional customer service.
Assist customers with locating and handling merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to help deliver customer service.
Prepare merchandise according to customer needs, including mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Health insurance options, including health, dental, and vision insurance.
Tuition assistance and other education support, including trade skills scholarships.
401(k) retirement account with company match.
Employee Stock Purchase Plan, subject to eligibility.
10% Lowe’s Associate Discount and a broader discount platform.
Track to the Trades program and other learning and development opportunities.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
Flexible spending and health savings accounts.
Employee Assistance Program, including work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Other discretionary benefits, subject to eligibility, including annual bonuses, deferred compensation, and grant awards.