Retail Sales – Part Time

Lowe's Companies, Inc.•Lakewood, WA

7d•$17 - $18•Onsite

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find the right products and services for their home improvement needs. The role involves listening to customers, answering questions, helping them locate and select products, assisting with merchandise, and ensuring their needs are met. Associates may occasionally load merchandise and typically organize and replenish products. Daily responsibilities vary by department, which may include appliances, cabinets, flooring, garden, hardware, tools, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. Associates may prepare merchandise to meet customer needs, such as mixing paint, cutting pipe or wood, or cutting drywall or blinds. The position may involve working indoors and outdoors in varied weather and climate conditions, with possible exposure to noise and moving or shaking objects and equipment. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Associates must follow lifting guidelines and use powered equipment when required and appropriately trained.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise.
Replenish merchandise by identifying empty shelf areas and down stocking products.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to support customer service.
Prepare department merchandise to meet customer needs, such as tinting and mixing paint or cutting pipe, wood, drywall, or blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Health insurance options.
Tuition assistance and education support programs, including trade skills scholarships.
401(k) retirement account with company match.
Employee Stock Purchase Plan, subject to eligibility.
10% Lowe’s Associate Discount and broader discount platform.
Track to the Trades program and other learning and development opportunities.
Dental and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program with work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Other discretionary benefits, subject to eligibility, including annual bonuses, deferred compensation, and grant awards.
Flexible schedules.