Retail Sales – Part Time

Lowe's Home Centers•Lake Wales, FL

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional customer service and help shoppers find products and services for home improvement projects. You welcome customers, answer questions, help them locate and select merchandise, and guide them through shopping or checkout. The position involves listening to customers, organizing and replenishing merchandise, processing orders and deliveries, and occasionally loading merchandise. Department-specific duties may include preparing products such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates are assigned to a department based on hiring needs and skillsets, and may cross-train in other store areas. Work may take place indoors or outdoors, with possible exposure to varied climates, noise, and moving or shaking objects and equipment. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Associates must follow lifting guidelines, use powered equipment only as required and with proper training or assistance, and use team lifts when appropriate.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities needed for the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, handle, and select merchandise and services for their home improvement needs.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Perform other duties as assigned.