Retail Sales – Part Time

Lowe's Companies, Inc. • Hermitage, PA

7d

About The Position

As a Customer Service Associate at Lowe's, you provide helpful, professional service to customers as they shop for home improvement products and services. You welcome customers, answer questions, help them locate and select merchandise, and support them through shopping or checkout. The role may also involve handling and loading merchandise, replenishing shelves, processing orders and deliveries, and preparing products to meet customer needs. Associates work in a department assigned according to hiring needs and skillsets, such as Appliances, Flooring, Hardware, Paint, Plumbing, or Pro Services. Duties can vary by department, and associates may cross-train in other areas of the store.

The work may take place indoors or outdoors and can involve changing weather and climate conditions, noise, and moving or shaking objects and equipment. Physical duties may include prolonged standing or sitting and lifting merchandise. Single lifts are limited to 75 pounds under company guidelines; team lifts are used minimally from 75 pounds or when needed. Powered equipment should be used when required, with proper training or assistance from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and down stocking products.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other store areas to help provide customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed