Retail Sales – Part Time

Lowe's Companies, Inc. • Gaffney, SC

6d

About The Position

As a Customer Service Associate at Lowe's, you help customers feel comfortable while shopping by providing friendly, professional service and assisting with home improvement needs. You welcome customers, help them locate and select products and services, answer questions, and occasionally load merchandise. Most of your time is spent listening to customers, answering questions, and organizing merchandise; daily responsibilities vary by department. Associates work in a department selected based on hiring needs and skillsets, including Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

The role may involve working indoors and outdoors in varying weather and climate conditions, including extreme heat or cold, wet, damp, humid, windy, or drafty environments. Associates may also encounter constant or intermittent noise and moving or shaking objects and equipment. Lifting practices vary based on role, weight, and volume; single lifts are limited to 75 pounds, team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used when required with proper training or assistance from a trained coworker. Regular travel is not required, although occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver the best customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed