Retail Sales – Part Time
About The Position
The Customer Service Associate welcomes customers to Lowe's, helps them find products and services for home improvement needs, and provides friendly, professional service. Associates listen to customers, answer questions, assist with selecting and handling merchandise, and help ensure orders and deliveries are accurate and timely. They may occasionally load merchandise and may work in departments such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Responsibilities and daily activities vary by department and hiring needs. Associates organize and replenish merchandise, prepare products to meet customer needs, guide customers through shopping or checkout, and cross-train in other store areas. Product preparation may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The work may involve inside and outside conditions, changing climates, noise, and moving or shaking objects and equipment. Lifting requirements vary by role, weight, and volume. Associates must follow lifting guidelines, use powered equipment as required and only with proper training or assistance, and may need to travel occasionally for meetings, training, or to support neighboring stores.
Requirements
- Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- Six months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- Six months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and deliver friendly and professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other store areas to help deliver customer service.
- Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance, education support, and trade skills scholarships
- Business travel accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount and broad discount platform
- Potential annual bonuses, Employee Stock Purchase Plan enrollment, deferred compensation plan, and grant awards, based on eligibility
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
