As a Customer Service Associate at Lowe’s, you welcome customers and help them find the right products and services for their home improvement needs. You provide friendly, professional service by listening to customers, answering questions, locating and selecting merchandise, and guiding customers through shopping or checkout. You may occasionally load merchandise and help ensure customers’ needs are met. Daily responsibilities vary by department, with assignments based on hiring needs and skillsets. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role involves organizing and replenishing merchandise, processing orders and deliveries accurately, and preparing products to meet customer needs—for example, tinting or mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may be cross-trained in other store areas. The position does not require regular travel but may occasionally involve travel to meetings, training, or neighboring stores. Working conditions vary and may include indoor and outdoor environments, extreme temperatures, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Lifting guidelines limit single lifts to 75 pounds; team lifts or powered equipment are used as appropriate, with required training or assistance.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed