Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe's, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You will listen to customers, answer questions, assist with product selection and merchandise handling, and occasionally load merchandise. You will also replenish shelves, process orders and deliveries, and prepare products to meet customer needs. Department assignment depends on hiring needs and skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily responsibilities vary by department. The role is part-time and pays $16.50–$17.85 per hour; starting pay may vary based on factors such as position, location, education, training, and experience. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors and outdoors in varied weather and climate conditions, with possible exposure to noise and moving or shaking objects and equipment.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly and professional customer service.
- Help customers locate and handle merchandise.
- Replenish merchandise by identifying empty shelf areas and restocking them.
- Accurately process orders and deliveries so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to support customer service.
- Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% associate discount.
- Track to the Trades program.
- Flexible schedules.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
