Retail Sales – Part Time
About The Position
The Customer Service Associate welcomes Lowe’s customers and helps them find the products and services they need for home improvement projects. The role involves listening to customers, answering questions, helping them select and locate merchandise, and occasionally loading merchandise. Associates work in a department assigned according to hiring needs and skillsets, such as appliances, flooring, hardware, tools, building materials, plumbing, electrical, paint, or Pro Services. Daily duties vary by department and may include preparing merchandise for customers, processing orders and deliveries, replenishing shelves, and providing support in other store areas. The position may involve working indoors and outdoors in changing weather conditions, exposure to noise and moving or shaking objects and equipment, and physical activities such as prolonged standing or sitting and lifting. Travel is not regularly required, but occasional travel to meetings, training, or neighboring stores may be needed.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Replenish merchandise by identifying empty shelf areas and down stocking products.
- Accurately process orders and deliveries so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to support customer service.
- Prepare department merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Maternity and parental leave
- Adoption assistance
- Associate discount and discount platform
- Possible annual bonuses, Employee Stock Purchase Plan or deferred compensation plan enrollment, and grant awards based on eligibility
- Learning and development opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
