Retail Sales – Part Time

Lowe's Companies, Inc.•Farmville, VA

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, listen to their questions, help them locate and select merchandise, and guide them through shopping or checkout. The role may include occasional merchandise loading, organizing and replenishing shelves, processing orders and deliveries, and preparing products to meet customer needs. Department assignments depend on hiring needs and skillsets and may include appliances, cabinets, flooring, nursery, garden, hardware, tools, millwork, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. Associates may cross-train in other store areas. Duties vary by department. The role involves work that may take place indoors and outdoors, with exposure to changing weather and climate conditions, noise, and moving or shaking objects and equipment. Travel is not regularly required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed, and use powered equipment as required with proper training or assistance.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly and professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other areas of the store to help deliver customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.
Occasionally load merchandise as needed.

Benefits

Multiple health insurance options.
Tuition assistance and other education support, including trade skills scholarships.
401(k) retirement account with company match.
Employee Stock Purchase Plan, subject to eligibility.
10% Lowe's Associate Discount and broader discount platform.
Track to the Trades program and learning and development opportunities.
Dental and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program, including work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Discretionary annual bonuses, deferred compensation plan enrollment, and grant awards, subject to eligibility.
Wellness programs.