Retail Sales – Part Time

Lowe's Home Centers•Pinellas Park, FL

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, help them locate and select merchandise, and occasionally load merchandise. Most of your time is spent listening to customers, responding to questions, and organizing merchandise. Daily responsibilities vary by department, which may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may require occasional travel to meetings, training, or neighboring stores. Work conditions vary by location and can include indoor and outdoor environments, varied weather and temperatures, noise, and moving or shaking objects and equipment.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift a minimum of 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and down stocking supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-train in other store areas to help provide customer service.
  • Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Competitive pay.
  • Flexible schedules.
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