Retail Sales – Part Time

Lowe's Companies, Inc.•Egg Harbor Township, NJ

7d•$16 - $16

About The Position

As a Customer Service Associate at Lowe’s, you combine strong customer service skills with genuine care for people to help customers feel comfortable while shopping. You welcome customers, help them find products and services for home improvement projects, answer questions, and support them throughout the shopping or checkout process. You may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, depending on hiring needs and skillsets. The role involves listening to customers, answering questions, organizing and replenishing merchandise, assisting with orders and deliveries, and occasionally loading merchandise. Department-specific tasks may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may also cross-train in other store areas. The position may involve occasional travel to meetings, training, or neighboring stores, but does not require regular travel. Working conditions can include indoor and outdoor weather, varied climates, noise, and moving or shaking objects and equipment.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines, limiting single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed, and use powered equipment as required with proper training or trained assistance.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.
Travel occasionally to meetings, training, or neighboring stores if needed.

Benefits

Multiple health insurance options.
Tuition assistance and other education support, including trade skills scholarships.
Company-matching 401(k).
Employee Stock Purchase Program, subject to eligibility.
10% Lowe’s Associate Discount and a broad discount platform.
Track to the Trades program.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Learning and development opportunities.
Other discretionary benefits, based on eligibility, including annual bonuses, deferred compensation, and grant awards.