Retail Sales – Part Time

Lowe's Companies, Inc.•Bellingham, WA

About The Position

Lowe’s is hiring a part-time Customer Service Associate to welcome customers, help them find products and services for home improvement projects, and provide friendly, professional service. Associates assist with selecting and handling merchandise, organizing and replenishing shelves, processing orders and deliveries, and preparing products to meet customer needs. Depending on hiring needs and skillsets, associates work in departments such as Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Associates may cross-train in other store areas and occasionally travel to meetings, training, or neighboring stores. Work conditions can include indoor and outdoor environments, variable and extreme weather, noise, and moving or shaking objects and equipment. The listed pay range is $19.13 per hour; starting pay may vary based on position, location, education, training, and experience.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or lift over 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly and professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and restocking them.
  • Process orders and deliveries accurately and on time.
  • Cross-train in other store areas to help provide customer service.
  • Prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Health insurance options
  • Tuition assistance and trade skills scholarships
  • 401(k) retirement account with company match
  • Employee Stock Purchase Plan
  • 10% associate discount and broader discount platform
  • Health, dental, and vision insurance
  • Life and disability insurance
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
  • Flexible spending and health savings accounts
  • Employee Assistance Program, including work/life services and no-cost counseling
  • Maternity and parental leave
  • Adoption assistance
  • Business Travel Accident insurance
  • Learning and development opportunities
  • Potential annual bonuses, deferred compensation plan enrollment, and grant awards, based on eligibility
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