Retail Sales – Part Time
About The Position
The Customer Service Associate welcomes Lowe’s customers and helps them find appropriate products and services for home improvement projects. The role focuses on listening to customers, answering questions, helping select and locate merchandise, and ensuring customer needs are met. Associates work in a department assigned according to hiring needs and skillsets, such as Appliances, Flooring, Hardware, Tools, Building Materials, Plumbing, Paint, Tool Rental, or Pro Services. Daily duties vary by department and may include preparing merchandise for customers, handling orders and deliveries, replenishing shelves, and occasionally loading merchandise. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include indoor and outdoor weather, varying climates, noise, and moving or shaking objects and equipment.
Requirements
- Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- Six months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines: limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed, and use powered equipment as required with proper training or assistance.
Nice To Haves
- Six months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Replenish merchandise in empty shelf areas.
- Accurately process orders and deliveries so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to support customer service.
- Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program with work/life services and no-cost counseling
- Tuition assistance, education support, and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount and broad discount platform
- Optional Employee Stock Purchase Plan
- Annual bonuses, deferred compensation plan, and grant awards, based on eligibility
- Flexible schedules
- Learning and development opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
