Retail Sales – Part Time

Lowe's Companies, Inc.•Shakopee, MN

7d•$16 - $17

About The Position

The Customer Service Associate welcomes Lowe's customers and helps them find products and services for home improvement projects. Associates provide friendly, professional service, answer questions, assist with locating and handling merchandise, and may occasionally load merchandise. They spend much of the day listening to customers, answering questions, and organizing merchandise. Department assignments depend on hiring needs and skills and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may involve preparing merchandise to customer specifications, such as tinting paint, cutting pipe, wood, drywall, or blinds. Regular travel is not required, but occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include both indoor and outdoor environments, variable and extreme weather, noise, and moving or shaking objects and equipment. The role is part-time and pays $16.00–$16.65 per hour; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe's strongly encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly and professional customer service.
Help customers locate and handle merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare merchandise according to customer needs, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Multiple health insurance options, including health, dental, and vision insurance.
Tuition assistance and other education support, including trade skills scholarships.
401(k) retirement account with company match.
Optional Employee Stock Purchase Plan.
10% Lowe's Associate Discount and a broader discount platform.
Track to the Trades program and other learning and development opportunities.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Other discretionary benefits, based on eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.