Part Time - Customer Service Associate-Bilingual Prefered
About The Position
This role is physical and fast-paced, requiring safe lifting practices and attention to detail. You’ll spend most of your shift on your feet, working mornings, afternoons, evenings, or overnight depending on store needs. And when a customer or teammate needs help, you’ll be there with a friendly, professional attitude. You’ll keep shelves stocked and backrooms organized by unloading freight, moving products to the sales floor, and maintaining a clean, safe workspace. You may also assist customers in locating or loading products. Most shifts are physically active, and scheduling may include morning, evening, or overnight hours based on store needs.
Requirements
- High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
Nice To Haves
- Bilingual preferred
- 3 months Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment
- 6 months Experience in a warehouse performing inventory handling and stocking
Responsibilities
- Deliver SMART customer service by assisting customers, answering questions, and offering support during projects
- Stock merchandise by unloading freight, down-stocking, organizing shelves, and setting up pallets
- Support store operations by verifying deliveries, completing dock prep, and using equipment like pallet jacks and forklifts
- Maintain a safe, clean environment by following proper procedures for hazardous materials, equipment use, and housekeeping
- Operate store equipment including scanners, Zebra phones, balers, and other tools as needed
- Pitch in as a team player to complete other assigned tasks
- Use the Orders App to pick and stage Flatbed Delivery orders
- Load delivery orders, ensuring quality, accuracy, and safe loading practices
- Rotate orders by delivery date and resolve customer order issues
- Proactively communicate with customers to ensure delivery satisfaction
- Execute Delivery Readiness best practices
Benefits
- Competitive pay
- Flexible schedules
- Multiple top-tier health insurance options
- Tuition assistance program
- Company-matching 401(k)
- Optional Employee Stock Purchase Program
- 10% Associate Discount
- Track to the Trades program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
