Part Time - Customer Service Associate-Bilingual Prefered
About The Position
As a Customer Service Associate (CSA), you will play a crucial role in maintaining the store's cleanliness, safety, and readiness for customers. Your responsibilities will include accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You will also be responsible for unloading deliveries, safely handling equipment and hazardous materials, and ensuring your assigned area is prepared for daily operations. This role is physically demanding and fast-paced, requiring safe lifting practices and a keen attention to detail. You will be on your feet for most of your shift, with work hours potentially including mornings, afternoons, evenings, or overnight, depending on the store's needs. A friendly and professional attitude is essential when assisting customers or teammates.
Requirements
- High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
Nice To Haves
- Bilingual
- 3 months Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment
- 6 months Experience in a warehouse performing inventory handling and stocking
Responsibilities
- Deliver SMART customer service by assisting customers, answering questions, and offering support during projects
- Stock merchandise by unloading freight, down-stocking, organizing shelves, and setting up pallets
- Support store operations by verifying deliveries, completing dock prep, and using equipment like pallet jacks and forklifts
- Maintain a safe, clean environment by following proper procedures for hazardous materials, equipment use, and housekeeping
- Operate store equipment including scanners, Zebra phones, balers, and other tools as needed
- Pitch in as a team player to complete other assigned tasks
- Use the Orders App to pick and stage Flatbed Delivery orders
- Load delivery orders, ensuring quality, accuracy, and safe loading practices
- Rotate orders by delivery date and resolve customer order issues
- Proactively communicate with customers to ensure delivery satisfaction
- Execute Delivery Readiness best practices
Benefits
- Competitive pay
- Flexible schedules
- Multiple top-tier health insurance options
- Lowe’s tuition assistance program
- Company-matching 401(k)
- Optional Employee Stock Purchase Program
- 10% Associate Discount
- Track to the Trades program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
