Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe's, you welcome customers and help them find the products and services they need for home improvement projects. You listen to customers, answer questions, help them select and handle merchandise, and work to ensure their needs are met. Associates are assigned to a department based on store hiring needs and their skillsets. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Daily duties vary by department and may include preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The role involves organizing and replenishing merchandise, accurately processing orders and deliveries, and cross-training in other store areas. Depending on location, associates may work indoors and outdoors and may encounter varied weather, noise, and moving or shaking objects and equipment. Occasional travel to meetings, training, or neighboring stores may be needed, though regular travel is not required. The posted pay range is $16.00–$16.15 per hour; starting pay may vary based on factors including position, location, education, training, and experience.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Replenish merchandise by identifying empty shelf areas and down-stocking products.
- Accurately process orders and deliveries so customers receive merchandise as expected and on time.
- Cross-train in other store areas to help provide customer service.
- Prepare department merchandise according to customer needs, including tasks such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Potential annual bonuses, Employee Stock Purchase Plan enrollment, deferred compensation plan, and grant awards, subject to eligibility
- Track to the Trades program
- Flexible schedules
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
