Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe's, you provide helpful, professional service and support customers with their home improvement needs. You welcome customers, answer questions, help locate and select products and services, and may occasionally load merchandise. You will spend much of your time listening to customers, answering questions, and organizing merchandise, with daily duties varying by department. Associates are assigned to a department based on hiring needs and skillsets, such as appliances, cabinets, flooring, garden, hardware, tools, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. The role does not require regular travel, but occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor settings, varying and sometimes extreme weather, noise, and moving or shaking objects and equipment.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines: single lifts are limited to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, handle, and select merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other store areas to help provide customer service.
- Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Competitive pay and flexible schedules.
- Health insurance options.
- Tuition assistance and trade-skills scholarships.
- 401(k) retirement account with company match.
- Employee Stock Purchase Plan, subject to eligibility.
- 10% associate discount and a broader discount platform.
- Health, dental, and vision insurance.
- Life and disability insurance.
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
- Flexible spending and health savings accounts.
- Employee Assistance Program with concierge and work/life services and no-cost counseling.
- Maternity and parental leave.
- Adoption assistance.
- Business Travel Accident insurance.
- Learning and development opportunities.
- Other discretionary benefits, based on eligibility, may include annual bonuses, deferred compensation, and grant awards.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
