Retail Sales – Part Time

Lowe's Companies, Inc.•Weslaco, TX

7d•Onsite

About The Position

The Customer Service Associate welcomes Lowe’s customers, helps them find products and services for home improvement projects, and provides friendly, professional assistance throughout their shopping experience. Associates answer questions, help customers locate and select merchandise, guide them through shopping or checkout, and may occasionally load merchandise. They also organize and replenish products, process orders and deliveries, and prepare merchandise according to customer needs. Daily responsibilities vary by department, and associates may cross-train in other store areas. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role may involve working indoors and outdoors in varying weather conditions, exposure to noise and moving or shaking objects and equipment, and physical activities such as prolonged standing or sitting and lifting merchandise. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be necessary.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly and professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to support customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.