Retail Sales – Part Time

Lowe's Companies, Inc. • Buckhannon, WV

7d

About The Position

The Customer Service Associate welcomes Lowe’s customers and helps them find the products and services they need for home improvement projects. The role combines customer service with product assistance, merchandise handling, and support for store operations. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, depending on hiring needs and skillsets.

The position involves listening to customers, answering questions, helping them locate and select merchandise, and occasionally loading products. Daily responsibilities vary by department and may include preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting or threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may also be cross-functionally trained to support customer service in other store areas.

The role may involve work both indoors and outdoors, with exposure to changing weather and temperatures, damp or windy conditions, noise, and moving or shaking objects and equipment. Lifting requirements vary; associates must follow lifting guidelines, with single lifts limited to 75 pounds and team lifts used minimally beginning at 75 pounds or as needed. Powered equipment should be used when required, with proper training or assistance from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may occur.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, handle, and select merchandise.
• Replenish merchandise by identifying empty shelf areas and down stocking products.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to support customer service.
• Prepare department merchandise for customer needs, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed